Software Developer

eCare^® Client Software Support Engineer
(Location: Oakbrook Terrace, Ill.)

Job Summary:
Primary responsiblity for maintaining all Client site specific programs and keep all their associated DLL’s up to date on an on-going basis.

Responsible for setting up and maintaining customer’s SQL eCare® CMS Database and all associated tables on an on-going basis.

Must be able to work independently, and be familiar with medical terminology as it pertains to claims processing and posting.

Job Duties:

Coordinating eCare® CMS installs in conjunction with Account Manager
Work closely with Help Desk and Account Managers to provide complete support
Install core system updates in a timely fashion
Install and maintain all current table updates in a timely fashion
Work with Account Managers and customers to determine site-specific edit needs
Code and install site-specific edits and customizations
Answer customer querys regarding operational environments of the system
Other duties as required

NOTE: Occasional travel to clients sites required.

Requirements:

Working knowledge of Terminal Server (Client and Server)
Working knowledge of Citrix
Working knowledge of Windows versions 98, 2000, XP, and Vista
Working knowledge of Windows Server 2000, 2003, and 2008
Working knowledge of insurance billing practices in the healthcare industry
Ability to multi-task efficiently and work in fast-paced work environment
Excellent verbal and written communications skills
Must be able to work in a team environment, cooperating in the joint effort to successfully accomplish assigned tasks
Strong interpersonal skills with the ability to gather and understand user business requirements and to clearly communicate technical solutions to customers, managers and peers
Ability to effectively communicate with customers as well as other staff members.
Ability to apply knowledge to support Account Managers to effectively maintain accounts at a high level of satisfaction

If you are looking for a growing, values-oriented, dynamic environment where you can make a difference let us hear from you!

**Competitive salary PLUS bonus and comprehensive benefits package**

NOTE TO THIRD PARTY RECRUITERS, HEADHUNTERS and SEARCH FIRMS:
This position is not open to external placement firms, please no calls or email solicitations.

Claims Business eCare^® CMS Support Department Profile